Ovation: Ovation provides 2-question, SMS-based surveys for real-time guest feedback, driving retention and 5-star reviews. The Digital Table Touch™ enhances restaurant revenue and customer satisfaction.
Tatvam: Tatvam-insights gathers and analyzes data from social media, online reviews, and survey responses. Voice of the Customer solutions by Tatvam offer valuable insights; book a demo today!
Introducing Ovation and Tatvam
Ovation belong to a category of solutions that help Customer Feedback Management, whereas Tatvam belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Ovation covers Customer Feedback Management, Rating And Review Management, Engagement Management with Offline, Campaign Management, etc.
Tatvam focuses on Customer Feedback Management with Social Media, Rating And Review Management with Social Media, Communication Management with Games, Trade Show Marketing with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Ovation and Tatvam: Best activities based on customer satisfaction
Ovation in Action: Unique Activities
How can Ovation enhance your Customer Feedback Management process?
"...Ovation software and tools were implemented to boost online reputation, gain customer feedback, and increase revenue...." Sweeto Burrito Case Study
How can Ovation enhance your Rating And Review Management process?
"...Our positive reviews online have increased substantially!..." Peer review by Jolene D., Owner, Retail
How can Ovation optimize your Engagement Management Workflow?
"...Our text marketing campaign through Ovation allows us to talk directly, nimbly and cost effectively to our customers on a platform they prefer to engage and more importantly transact on. ..." Case Studies
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Build brand awareness
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Improve digital and social presence
- See 2 more
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Improve digital and social presence
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Increase sales & revenue
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Ovation | Tatvam | |
|---|---|---|
| Peer score | 4.5 | 4.0 |
| Peer insights | 118 | 83 |
| Top industries |
Retail 36.0%
Pharmaceuticals 28.0%
Restaurants 20.0%
|
|
| SMB and Mid-Market | 100.0% | 0.0% |
| Enterprise | 0.0% | 0.0% |
News
Latest Ovation news
Ovations Summer 2025 Release
Ovationup.com has launched its Summer 2025 release, introducing new features like Competitive Pulse for benchmarking guest experiences against competitors. Enhancements include API user management, bulk user invites, and single sign-on with Google or Microsoft. Ovation now integrates with Crisp POS, enabling guest surveys post-purchase. These updates aim to improve user management and reputation management for multi-unit operators.