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Compare Optimizely Customized Commerce vs Oracle CX Commerce

Comparison Summary

For Optimizely Customized Commerce vs Oracle CX Commerce comparison, Our AI algorithm looked at 1644 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Optimizely Customized Commerce and Oracle CX Commerce to solve their respective business needs.

Pros and cons of Optimizely Customized Commerce and Oracle CX Commerce

Optimizely Customized Commerce is more suited to businesses that require Engagement Management and Content Management where as Oracle CX Commerce is focused towards Merchandising with Promotions and Sales Document Management .

logo Optimizely Customized Commerce

Focus area

Software Failure Risk

  • medium

logo Oracle CX Commerce

Focus area

Software Failure Risk

  • low

About

The most complete commerce suite for growing companies?

Commerce Cloud | Customer Experience | Oracle Cloud

Age

1977

Financials

SERIES D

IPO

Business Need

Total Processes
(we found evidences for)

53

41

Total Goals
(we found evidences for)

12

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


content management

content publishing


products & pricelist management




sales document management

proposal & quote management


training & onboarding



customer feedback management




rating and review management




international marketing


segmentation and targeting


social media management

social media analytics


helpdesk management


communication management

sending & publishing communications


lifetime value management


generation of new leads


distribution management



workflow management


account management


competitive intelligence



trade show marketing


subscription management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Increase average basket value

  • Establish thought leadership

  • See 9 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Enhance customer relationships

  • Launch new products

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Grow market share

  • Establish thought leadership

  • Improve ROI

  • See 8 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • video

  • website

  • mobile

  • user generated content

  • blogs

  • chat

  • trade shows

  • events

  • omnichannel

  • social media

  • e-mail

  • on premises

  • mobile app

  • support groups

  • See 14 more
  • offline

  • point of sale

  • promotions

  • video

  • website

  • mobile

  • user generated content

  • blogs

  • chat

  • trade shows

  • events

  • omnichannel

  • social media

  • e-mail

  • on premises

  • mobile app

  • support groups

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting