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OpenText Experience Cloud vs iPEGS: 2026 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText Experience Cloud vs. iPEGS is based on a specific set of business needs and context. The comparison uses 421 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText Experience Cloud and iPEGS

OpenText Experience Cloud, and iPEGS belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText Experience Cloud covers Workflow Management with E-Mail, Communication Management with E-Mail, Helpdesk Management, Lead Management with Offline, etc.

iPEGS focuses on Engagement Management with E-Mail, Sales Document Management, Business Development, Customer Case Management, etc.

"I used to process 10 to 12 of the simple diet order forms in a day, but now I can do more than 20 in an hour. " - Liliana Myers

"If you want outstanding support, professional communications and flexibility then iPEGS is the right choice. Always going the extra mile to provide exceptional customer service and a seamless product. The team have been very proactive and innovative... in helping us to develop a new way of working within our apprenticeship division. " - Eileen Ball

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText Experience Cloud

Focus area

Software Failure Risk

  • medium

logo iPEGS

Focus area

Software Failure Risk

  • low

About

Reimagine conversations with unforgettable customer experiences

GO PAPERLESS WITH iPEGS ELECTRONIC FORMS

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

14

15

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction


workflow management


communication management

sending & publishing communications


helpdesk management


sales document management


engagement management

engaging and following up


customer case management


business development


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve visibility

  • Improve ROI

  • See 4 more
  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • on premises

  • See 1 more
  • e-mail

  • phone calls

  • offline

  • on premises

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting