OpenText Experience Cloud Overview

OpenText LiquidOffice is forms automation software that enhances workflow processes. It allows for the creation, publication, and processing of enterprise electronic forms.

Use Cases

Customers recommend Workflow Management, Sending & Publishing Communications, Helpdesk Management, as the business use cases that they have been most satisfied with while using OpenText Experience Cloud.

Other use cases:

  • Lead Management
  • Content Management
  • Measuring Customer Satisfaction
  • Generation Of New Leads
  • Products & Pricelist Management
  • Digital Signature
  • Engaging And Following Up
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OpenText Experience Cloud.

Other priorities:

  • Improve Digital And Social Presence
  • Manage Risk
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
See all business priorities See less business priorities

OpenText Experience Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText Experience Cloud works with different mediums / channels such as E-Mail. Mobile. Website etc.

OpenText Experience Cloud's features include Capture Information, and Recording. and OpenText Experience Cloud support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText Experience Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"OpenText LiquidOffice allows our company to operate with the speed and agility we need to provide superior service to our clients. We can gather all of the necessary forms for the client with the click of a button. We are very pleased with the produ...ct’s performance, scalability, and security." - Scott Hanson

Peer review evidence (same sources as the product rating summary)

"...OpenText LiquidOffice is an intelligent forms automation solution that enables organizations to automate document and forms-driven processes using electronic forms and workflow capabilities for improved efficiency, control and customer satisfaction...." Peer review
"...Publish forms as HTML or PDF files and access from desktops and mobile devices, online and offline...." Forms Automation Software
"...LiquidOffice provides a comprehensive Intelligent Forms Automation solution to help customers manage their complex business processes, while ensuring compliance and full transparency in real-time. ..." Case Study Baird

OpenText Experience Cloud, belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText Experience Cloud

Top Industries

  • Education
  • Financial Services
  • Legal Services

Popular in

OpenText Experience Cloud is popular in Education, Financial Services, and Legal Services and is widely used by

OpenText Experience Cloud Customer wins, Customer success stories, Case studies

How can OpenText Experience Cloud optimize your Workflow Management Workflow?

How can OpenText Experience Cloud optimize your Sending & Publishing Communications Workflow?

11 buyers and buying teams have used Cuspera to assess how well OpenText Experience Cloud solved their Mobile Marketing needs. Cuspera uses 218 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

CUSTOMERS TESTIMONIALS
OpenText Experience Cloud testimonial

Scott Hanson

First Vice President and Business Process Manager

Baird

OpenText LiquidOffice allows our company to operate with the speed and agility we need to provide superior service to our clients. We can gather all of the necessary forms for the client with the click of a button. We are very pleased with the product’s performance, scalability, and security. Testimonial By Scott Hanson
OpenText Experience Cloud testimonial

Liliana Myers

Dietetic Technician

Charlotte-Mecklenburg Schools

I used to process 10 to 12 of the simple diet order forms in a day, but now I can do more than 20 in an hour. Testimonial By Liliana Myers
OpenText Experience Cloud testimonial

Nigel Hutchinson

Head of the Evolve business unit

Kainos

The major benefit of the Evolve/OpenText combination is that it provides something that is not present in our market currently—the ability for clinicians to access previously complex, unstructured information. Testimonial By Nigel Hutchinson
CUSTOMERS TESTIMONIALS
OpenText Experience Cloud testimonial

Scott Hanson

First Vice President and Business Process Manager

Baird

OpenText LiquidOffice allows our company to operate with the speed and agility we need to provide superior service to our clients. We can gather all of the necessary forms for the client with the click of a button. We are very pleased with the product’s performance, scalability, and security. Testimonial By Scott Hanson
OpenText Experience Cloud testimonial

Liliana Myers

Dietetic Technician

Charlotte-Mecklenburg Schools

I used to process 10 to 12 of the simple diet order forms in a day, but now I can do more than 20 in an hour. Testimonial By Liliana Myers
OpenText Experience Cloud testimonial

Nigel Hutchinson

Head of the Evolve business unit

Kainos

The major benefit of the Evolve/OpenText combination is that it provides something that is not present in our market currently—the ability for clinicians to access previously complex, unstructured information. Testimonial By Nigel Hutchinson
 

Webcentral - Telecommunications - Large

Partner Spotlight: OpenText Cybersecurity

Australia

Webcentral, a leading Australian telecommunications provider, adopted OpenText Cybersecurity solutions for seamless cloud transformation. Utilizing OpenText Migrate and Availability, Webcentral achie...ved efficient workload migrations with zero downtime, enhancing their cloud services and business continuity.

Read on →
 

BDO Unibank - Banking - Very Large

Canada’s OpenText keen on scaling up PHL operations

Makati, Philippines

OpenText plans to expand its Philippine operations, focusing on cloud computing, AI, and cybersecurity. It aims to deepen partnerships with government and private sector clients, including a proposed... $8-10 million cloud transformation initiative with BDO Unibank. OpenText's Makati office, a major global delivery hub, supports software development and cybersecurity across the Asia-Pacific region.

Read on →
 

BDO Unibank - Banking - Very Large

PH seeks more tech investments as OpenText expands

Makati, Philippines

OpenText plans a $8-10 million cloud transformation project with BDO Unibank over five years. The initiative supports the Philippine government's digital transformation with AI-powered services and s...ecure cloud infrastructure. OpenText's Makati office, a key global delivery hub, enhances its role in the region's digital economy.

Read on →
 

Discount Tire - Retail - Large

Scottsdale, USA

Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales opportunity during peak times. OpenText enabled... better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.

Can AI simplify vendor implementations? OpenText Business Network Aviator can

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Peers used OpenText Experience Cloud for workflow management and sending & publishing communications

OpenText Experience Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.22/5 ★

Read Reviews (30)
Custom Reports

3.97/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.22/5 ★

Read Reviews (30)
Custom Reports

3.97/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for OpenText Experience Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText Experience Cloud

OpenText Corporation News

Partnership

Cohere and OpenText partner on Canadian agentic AI stack for enterprises

Cohere and OpenText are collaborating to develop an agentic AI solution for enterprises, targeting highly regulated industries and government sectors. The partnership aims to integrate Cohere's AI platform with OpenText's data layer, enabling sophisticated AI agent deployment for complex task automation. The solution is set to be available next year for OpenText's 120,000 enterprise clients.

Partnership

OpenText, Cohere Partner to Combine Trusted Data with Agentic AI

OpenText and Cohere have formed a strategic partnership to integrate OpenText's data management capabilities with Cohere's North platform, enabling agentic AI solutions for governments and regulated industries. This collaboration will involve product development, integration, and a strategic reseller relationship, offering flexible deployment options across various environments.

Partnership

OpenText Corporation and Cohere Inc Partner to Combine Trusted Data with Agentic AI

OpenText Corporation and Cohere Inc have formed a strategic partnership to integrate trusted data with agentic AI for governments and regulated industries. This collaboration involves product development, integration of Cohere's AI platform with OpenText's solutions, and a strategic reseller relationship, offering deployment flexibility across various cloud environments.

Product

What’s new in OpenText Knowledge Discovery - blogs.opentext.com

OpenText has released version 26.3 of its Knowledge Discovery platform, enhancing AI content management capabilities. Key updates include faster speech recognition, expanded privacy detection, and improved integration tools. The release also introduces new OCR languages and enhanced entity recognition for Saudi Arabia, Oman, and UAE. These improvements aim to support scalable AI knowledge discovery and streamline content management processes.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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