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OpenText ECM vs OpenText Documentum: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText ECM vs. OpenText Documentum is based on a specific set of business needs and context. The comparison uses 838 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText ECM and OpenText Documentum

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText ECM covers Content Management, Workflow Management, Collaboration with Website, Sales Document Management with Offline, etc.

OpenText Documentum focuses on Content Management, Workflow Management, Collaboration, Sales Document Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText ECM

Focus area

Software Failure Risk

  • medium

logo OpenText Documentum

Focus area

Software Failure Risk

  • medium

About

Enterprise Content Management Software ECM Software | OpenText

OpenText Documentum | to manage and extract value from the content of all kinds across the enterprise

Financials

Business Need

Total Processes
(we found evidences for)

26

23

Total Goals
(we found evidences for)

4

4

Top Processes

Evidences indicate better relative satisfaction


searching for content

content publishing


workflow management



sales document management

contract management


communication management

sending & publishing communications


campaign management


customer case management


products & pricelist management


helpdesk management


bundling of products


engagement management


Top Goals

Goals Achieved

  • Grow market share

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • See 1 more
  • Improve efficiency

  • Manage risk

  • Improve consistency

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • offline

  • on premises

  • social media

  • chat

  • website

  • mobile

  • e-mail

  • phone calls

  • See 5 more
  • offline

  • on premises

  • social media

  • chat

  • website

  • mobile

  • e-mail

  • phone calls

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting