OpenText ECM Overview
Here’s the scoop on OpenText ECM! We've gathered over 489 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if OpenText ECM is right for your needs? Our Cuspera AI engine can evaluate how OpenText ECM fits your specific business needs, industry, and context. Get your personalized assessment report today.
OpenText ECM supports business activities such as:
- Content Management
- Workflow Management
- Collaboration
- Sales Document Management
- Sending & Publishing Communications
OpenText ECM can help you with many business goals, such as Grow Market Share, Improve ROI, Improve Internal Communications, and Launch New Products. It can help manage these activities if you use Website Offline and Point Of Sale for these needs. As a solution, OpenText ECM's capabilities include Recording, and Personalization.
OpenText ECM Government Administration Vertical is its biggest customer base.
Reviews
"...Currently, Open Text Documentum Enterprise Content Management is being used by our accounts receivable department...." Peer review by Ryan Payne, Oracle Solution Architect, Avista
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well OpenText ECM solved their business needs. Cuspera uses 489 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Grow Market Share and Improve ROI are the most popular business priorities peers achieved using OpenText ECM.
Use Cases
Peers recommend Content Management , Workflow Management , Collaboration , as the business use cases that they have been most satisfied while using OpenText ECM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Content Management |
4.66/5 ★ |
"...Currently, Open Text Documentum Enterprise Content Management is being used by our accounts receivable department...." Peer review by Ryan Payne, Oracle Solution Architect, Avista |
| content sharing |
4.06/5 ★ |
"...Break down information silos to transform how Life Sciences organizations access, manage and share regulated content...." Enterprise Content Management Software ECM Software |
| searching for content |
3.88/5 ★ |
"...You can tag documents for searching and can easily search document contents as long as it is in a searchable format...." Peer review by Angela King, Principal Business Analyst, Broadcom |
| content publishing |
3.88/5 ★ |
"...Use cases ranged from simple document version control to fully automated Event Management and content publishing environments...." Peer review by Rene Wagner, Principal Consultant, Crown Partners |
| content curation |
2.50/5 ★ |
"...Content authors can create the pages with effective mechanism...." Peer review by Team Lead in Information Technology |
| Workflow Management |
4.73/5 ★ |
"...The business process automation and using workflows helped us to reduce manual work...." Peer review by Professional in Information Technology |
| Collaboration with Website |
4.62/5 ★ |
"...OpenText ECM also includes the original Livelink product which was designed for collaboration...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Content Management |
4.66/5 ★ |
"...Currently, Open Text Documentum Enterprise Content Management is being used by our accounts receivable department...." Peer review by Ryan Payne, Oracle Solution Architect, Avista |
|
| content sharing |
4.66/5 ★ |
| searching for content |
4.66/5 ★ |
| content publishing |
4.66/5 ★ |
| content curation |
4.66/5 ★ |
| Workflow Management |
4.73/5 ★ |
"...The business process automation and using workflows helped us to reduce manual work...." Peer review by Professional in Information Technology |
|
| Collaboration with Website |
4.62/5 ★ |
"...OpenText ECM also includes the original Livelink product which was designed for collaboration...." Peer review |
|
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 489 insights from peers and experts to help you assess how these OpenText ECM use cases fit your business needs.
Popular Business Setting
for OpenText ECM
Top Industries
- Government Administration
- Information Technology and Services
- Information Services
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Peers used OpenText ECM to Grow market share and Improve ROI
OpenText ECM Alternatives
Peer and Expert Opinion on Features
for OpenText ECM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (36) |
| Personalization | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (36) |
| Personalization | Read Reviews (9) |
IT and Other Capabilities
for OpenText ECM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (46) |
| Data Import | Read Reviews (57) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (46) |
| Data Import | Read Reviews (57) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (23) |
Software Failure Risk Guidance
?for OpenText ECM
Overall Risk Meter
Top Failure Risks for OpenText ECM
Vendor Profile Details
Company Name
Opentext
Company Website
https://www.opentext.com/HQ Location
275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA
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