OpenText ECM Overview

OpenText content services provide cloud-based solutions for managing the entire enterprise content lifecycle. Automation to archiving is seamlessly delivered.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Campaign Management
  • Customer Case Management
  • Products & Pricelist Management
  • Helpdesk Management
  • Bundling Of Products
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Business Priorities

Grow Market Share and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText ECM.

Other priorities:

  • Improve Internal Communications
  • Launch New Products
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OpenText ECM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText ECM works with different mediums / channels such as Website. Offline. and Point Of Sale.

OpenText ECM's features include Recording, and Personalization. and OpenText ECM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText ECM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Documentum can address most every other enterprise content solution with depth and utility, it is the solution for big needs like being able to manage billions of content objects (usually documents) that need to be FTI..." Peer review by Craig Soucie, ECM Solution and Strategist, Fortune 500

OpenText ECM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText ECM

Top Industries

  • Government Administration
  • Information Technology and Services
  • Information Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText ECM is popular in Government Administration, Information Technology And Services, and Information Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on OpenText ECM Use Cases

What makes OpenText ECM ideal for Content Management?

How can OpenText ECM optimize your Workflow Management Workflow?

What solutions does OpenText ECM provide for Collaboration?

How does OpenText ECM facilitate Sales Document Management?

What solutions does OpenText ECM provide for Sending & Publishing Communications?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well OpenText ECM solved their Content Management Systems needs. Cuspera uses 489 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

lightning

Peers used OpenText ECM for content management and workflow management

OpenText ECM Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for OpenText ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText ECM

OpenText Corporation News

Awards

OpenText Receives 2025 SAP Pinnacle Award in the Partner Solution Success Category

OpenText has been honored with the 2025 SAP Pinnacle Award in the Partner Solution Success category. This recognition highlights OpenTexts excellence in delivering partner solutions that drive customer success within the SAP ecosystem.

Awards

OpenText Receives 2025 SAP® Pinnacle Award in the Partner Solution Success Category

OpenText has received the 2025 SAP Pinnacle Award in the Partner Solution Success category, recognizing its excellence in delivering partner solutions that drive customer success within the SAP ecosystem. This award highlights OpenText's innovation and leadership in enterprise information management and its strong collaboration with SAP.

Product

Revolutionizing workflows with AI-driven workflow insights powered by AI content management - OpenText Blogs

OpenText has launched AI-driven workflow insights in Documentum Content Management CE 25.2, powered by Content Aviator. This update integrates generative AI into enterprise content management workflows, enabling real-time, actionable insights for improved decision-making and compliance. The new release targets industries like life sciences, enhancing automation, security, and regulatory adherence.

Financial

OpenText Reports Third Quarter Fiscal Year 2025 Financial Results

OpenText has announced its financial results for the third quarter of fiscal year 2025. The report details company performance, revenue figures, and operational highlights for the period.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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