OpenText ECM Overview

OpenText content services provide cloud-based solutions for managing the entire enterprise content lifecycle. Automation to archiving is seamlessly delivered.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Campaign Management
  • Customer Case Management
  • Products & Pricelist Management
  • Helpdesk Management
  • Bundling Of Products
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Business Priorities

Grow Market Share and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText ECM.

Other priorities:

  • Improve Internal Communications
  • Launch New Products
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OpenText ECM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText ECM works with different mediums / channels such as Website. Offline. and Point Of Sale.

OpenText ECM's features include Recording, and Personalization. and OpenText ECM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText ECM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The ability to customize workflow is vastly improved to match our complex processes...." Peer review by Alan T.

OpenText ECM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText ECM

Top Industries

  • Government Administration
  • Information Technology and Services
  • Information Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText ECM is popular in Government Administration, Information Technology And Services, and Information Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on OpenText ECM Use Cases

How can OpenText ECM enhance your Content Management process?

How efficiently Does OpenText ECM manage your Workflow Management?

What solutions does OpenText ECM provide for Collaboration?

How does OpenText ECM address your Sales Document Management Challenges?

How efficiently Does OpenText ECM manage your Sending & Publishing Communications?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well OpenText ECM solved their Content Management Systems needs. Cuspera uses 489 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

lightning

Peers used OpenText ECM for content management and workflow management

OpenText ECM Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.19/5 ★

Read Reviews (16)
Custom Reports

3.23/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for OpenText ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText ECM

OpenText Corporation News

Executive

OpenText Announces Chadwick Westlake to pursue CEO opportunity in Canadian banking sector - Yahoo Finance

Chadwick Westlake, OpenText's EVP and CFO, will leave the company to become CEO at EQB. His departure is set for August 15, 2025. Cosmin Balota will serve as interim CFO. OpenText is conducting a search for a permanent CFO successor.

Product

OpenText Unveils Game-Changing Enterprise AI Assistant: How MyAviator Transforms Knowledge Work - Stock Titan

OpenText has launched MyAviator, a secure personal AI assistant designed for enterprise knowledge workers. This new solution enhances productivity by enabling secure document interaction, insight extraction, and content generation within OpenText's ecosystem. MyAviator is part of OpenText's AI-first strategy, which includes significant automation achievements across various industries, such as 95% automation of test scripts in software development and streamlined legal investigations.

Product

OpenText launches CE 25.3 with new AI, cloud tools, and security - IBS Intelligence

OpenText has launched Cloud Editions (CE) 25.3, featuring AI-powered tools, cloud-native platforms, and advanced security measures. Key innovations include MyAviator, an AI-powered assistant, and DevOps Aviator, which integrates with GitHub Copilot for enhanced developer productivity. The release also introduces OpenText Core Communications, a multi-tenant SaaS CCM solution, and Core Content, which is now qualified for SAP S/4HANA Public Cloud, enhancing content management and process acceleration.

Partnership

Scale smart: How GitHub and OpenText unlock trusted AI for enterprise DevOps

OpenText has integrated its DevOps Aviator with GitHub Copilot, enhancing AI-driven enterprise DevOps. This collaboration offers AI-native software delivery, improving security, compliance, and productivity. Key features include AI-powered planning, threat modeling, and automated testing, tailored for complex enterprise environments. This integration is part of OpenText Cloud Editions 25.3, aiming to streamline software delivery while maintaining high standards of governance and quality.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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