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OpenText ECM vs Concord: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText ECM vs. Concord is based on a specific set of business needs and context. The comparison uses 4098 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText ECM and Concord

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText ECM covers Content Management, Workflow Management, Collaboration with Website, Sales Document Management with Offline, etc.

Concord focuses on Sales Document Management, Workflow Management, Collaboration with Offline, Content Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText ECM

Focus area

Software Failure Risk

  • medium

logo Concord

Focus area

Concord is better than OpenText ECM for

Software Failure Risk

  • low

About

Enterprise Content Management Software ECM Software | OpenText

Concord | The Contract Success Platform

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

26

50

Total Goals
(we found evidences for)

4

14

Top Processes

Evidences indicate better relative satisfaction


searching for content

content publishing




sales document management

contract management


communication management

sending & publishing communications


campaign management


customer case management


products & pricelist management


helpdesk management


bundling of products


engagement management



training & onboarding


relationship management


negotiation management



social media analytics


social media management

social media analytics



generation of new leads


contact list management


category management


Top Goals

Goals Achieved

  • Grow market share

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • See 1 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Manage risk

  • Enhance customer relationships

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more
  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting