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OpenText Documentum vs Smartsheet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText Documentum vs. Smartsheet is based on a specific set of business needs and context. The comparison uses 14885 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText Documentum and Smartsheet

OpenText Documentum belong to a category of solutions that help Content Management Systems, whereas Smartsheet belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText Documentum covers Content Management, Workflow Management, Collaboration, Sales Document Management with Offline, etc.

Smartsheet focuses on Collaboration, Workflow Management, Sales Document Management, Content Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText Documentum

Focus area

Software Failure Risk

  • medium

logo Smartsheet

Focus area

Smartsheet is better than OpenText Documentum for

Software Failure Risk

  • medium

About

OpenText Documentum | to manage and extract value from the content of all kinds across the enterprise

The dynamic workspace that moves the business forward

Financials

SERIES F

Business Need

Total Processes
(we found evidences for)

23

96

Total Goals
(we found evidences for)

4

15

Top Processes

Evidences indicate better relative satisfaction





sales document management

contract management


customer case management


communication management

sending & publishing communications


business development


helpdesk management


generation of new leads


social media management


engagement management

engaging and following up


campaign monitoring


campaign analytics


campaign management

campaign monitoring

campaign analytics


training & onboarding


products & pricelist management




conference call management


calendar management



creating contact list


contact list management

creating contact list


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


meeting management



sales call management

meeting management



creating knowledge base


knowledge management

creating knowledge base


performance management






competitive intelligence


sales review & feedback


create learning path


courses & assessment

create learning path




billing and invoice management


rating and review management


trade show marketing


lead qualification: technographic


lead qualification

lead qualification: technographic



international marketing





promotion management


pipeline management


follower management


account management


relationship management


license management




discount management



Top Goals

Goals Achieved

  • Improve efficiency

  • Manage risk

  • Improve consistency

  • Acquire customers

  • See 1 more
  • Improve internal communications

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve visibility

  • Improve ROI

  • Improve efficiency

  • Grow market share

  • Enter new markets internationally or locally

  • Manage risk

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more
  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting