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OpenText Active Client Management vs OpenText Decisiv: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText Active Client Management vs. OpenText Decisiv is based on a specific set of business needs and context. The comparison uses 97 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText Active Client Management and OpenText Decisiv

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText Active Client Management covers Customer Case Management, Competitive Intelligence, Offer Management, Workflow Management.

OpenText Decisiv focuses on Knowledge Management with Offline, Sales Document Management with E-Mail, Business Development, Content Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText Active Client Management

Focus area

Software Failure Risk

  • medium

logo OpenText Decisiv

Focus area

Software Failure Risk

  • medium

About

OpenText Active Client Management for Insurance | OpenText

OpenText Decisiv | OpenText

Financials

Business Need

Total Processes
(we found evidences for)

4

7

Total Goals
(we found evidences for)

2

1

Top Processes

Evidences indicate better relative satisfaction


customer case management


competitive intelligence


knowledge management


Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Manage risk

  • Acquire customers

Top Channels

Channels Used

  • offline

  • e-mail

  • on premises

  • point of sale

  • See 1 more
  • offline

  • e-mail

  • on premises

  • point of sale

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting