OpenText Active Client Management Overview

OpenText Process Automation helps organizations become digital, data-driven businesses. Automation platforms and applications are used for this transformation.

Use Cases

Customers recommend Customer Case Management, Competitive Intelligence, Offer Management, as the business use cases that they have been most satisfied with while using OpenText Active Client Management.

Other use cases:

  • Workflow Management
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Business Priorities

Enter New Markets Internationally Or Locally and Manage Risk are the most popular business priorities that customers and associates have achieved using OpenText Active Client Management.

Other priorities:

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OpenText Active Client Management Use-Cases and Business Priorities: Customer Satisfaction Data

Popular Business Setting

for OpenText Active Client Management

Top Industries

  • Education
  • Financial Services
  • Legal Services

Popular in

OpenText Active Client Management is popular in Education, Financial Services, and Legal Services and is widely used by

OpenText Active Client Management Customer wins, Customer success stories, Case studies

How does OpenText Active Client Management address your Customer Case Management Challenges?

OpenText Active Client Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (7)
Custom Reports

3.56/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (7)
Custom Reports

3.56/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for OpenText Active Client Management

Top Failure Risks for OpenText Active Client Management

OpenText Corporation News

M&A

OpenText Completes Divestiture of Non-Core Unit for $163 Million - The AI Journal

OpenText has completed the divestiture of its non-core on-premise solution, eDOCS, to NetDocuments Software for $163 million. This move aligns with OpenText's strategy to focus on core business growth and use the proceeds to reduce debt.

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Product

OpenText Capture now available in the OpenText Private Cloud

OpenText has launched OpenText Capture in its Private Cloud, offering a dedicated, single-tenant environment for high-volume information processing. This solution enhances security, reduces IT burdens, and supports compliance while providing intelligent document capture capabilities. OpenText Capture 25.4 includes AI-driven features for data automation and real-time monitoring, optimizing workflows like accounting and HR onboarding.

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Awards

OpenText named a Leader in the 2025-2026 IDC MarketScape for Worldwide Intelligent Document Processing Software Vendor Assessment - OpenText Blogs

OpenText has been recognized as a Leader in the IDC MarketScape for Worldwide Intelligent Document Processing Software for 2025-2026. This accolade highlights OpenText's integration capabilities with platforms like SAP and Salesforce, enabling seamless document workflows. OpenText's IDP solutions leverage AI and automation to enhance efficiency and compliance across business processes.

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Product

OpenText (NasdaqGS:OTEX) Valuation Spotlight as New AI Data Platform and Integrations Unveiled

OpenText has launched a new AI Data Platform, enhancing its cloud suite with AI and automation capabilities like Titanium X and MyAviator. These integrations aim to boost customer spending and pipeline conversion, driving revenue and margin improvements. This strategic move reflects OpenText's focus on scalable AI solutions and information governance, amid challenges like declining legacy revenue and restructuring risks.

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OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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