Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve efficiency
-
Improve digital and social presence
-
Improve ROI
-
Scale best practices
- See 1 more
-
Acquire customers
-
Enhance customer relationships
-
Scale best practices
-
Increase sales & revenue
-
Improve ROI
-
Grow market share
-
Enter new markets internationally or locally
-
Increase average basket value
-
Improve digital and social presence
-
Establish thought leadership
-
Improve internal communications
- See 8 more
Top Channels
Channels Used
-
phone calls
-
omnichannel
-
chat
-
user generated content
-
blogs
-
e-mail
-
website
-
mobile
-
mobile app
-
offline
-
on premises
-
social media
- See 9 more
-
phone calls
-
omnichannel
-
chat
-
user generated content
-
blogs
-
e-mail
-
website
-
mobile
-
mobile app
-
offline
-
on premises
-
social media
- See 9 more
