Comparison Summary
This comparison report of Ontrack Workflow vs. SentiSum Platform is based on a specific set of business needs and context. The comparison uses 977 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Ontrack Workflow and SentiSum Platform
Ontrack Workflow, and SentiSum Platform belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Ontrack Workflow covers Workflow Management, Social Media Management, Campaign Management, Offer Management, etc.
SentiSum Platform focuses on Customer Feedback Management with Chat, Rating And Review Management with Chat, Contact List Management, Training & Onboarding, etc.
"Ontrack, both the system and the staff behind it, has helped us create a program dubbed “Everyday Marketing” in which our sales team can execute professional, on brand, on message direct mail campaigns, when and where they need them, based on their ...specific territory dynamics. Response from our sales teams has been great and the ROI on these campaigns has set a new international benchmark company-wide. Ontrack has real people behind it…it is a big system, with big capability that can help produce big results. " - ADP
"In less than 5 minutes, we are now able to understand the drivers of our advocacy from over 100k reviews " - Catherine Onions
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SentiSum Platform
Focus area
SentiSum Platform is better than Ontrack Workflow for
Software Failure Risk
About
Sales enablement tool to control and distribute your brand
Customer enablement software to deep dive customer friction
Financials
SEED
Business Need
Total Processes
(we found evidences for)
14
20
Total Goals
(we found evidences for)
4
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Enter new markets internationally or locally
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Build brand awareness
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Acquire customers
- See 1 more
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Enhance customer relationships
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Improve brand engagement
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Increase customer life time value
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Acquire customers
- See 1 more
Top Channels
Channels Used
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chat
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e-mail
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social media
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phone calls
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point of sale
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offline
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review sites
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Amazon
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user generated content
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blogs
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omnichannel
- See 8 more
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chat
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e-mail
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social media
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phone calls
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point of sale
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offline
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review sites
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Amazon
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user generated content
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blogs
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omnichannel
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
