Comparison Summary
This comparison report of Ontrack Workflow vs. 3CLogic is based on a specific set of business needs and context. The comparison uses 482 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Ontrack Workflow and 3CLogic
Ontrack Workflow, and 3CLogic belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Ontrack Workflow covers Workflow Management, Social Media Management, Campaign Management, Offer Management, etc.
3CLogic focuses on Helpdesk Management with Phone Calls, Lead Analytics with Review Sites, Sales Call Management with Phone Calls, Social Media Management, etc.
"Ontrack, both the system and the staff behind it, has helped us create a program dubbed “Everyday Marketing” in which our sales team can execute professional, on brand, on message direct mail campaigns, when and where they need them, based on their ...specific territory dynamics. Response from our sales teams has been great and the ROI on these campaigns has set a new international benchmark company-wide. Ontrack has real people behind it…it is a big system, with big capability that can help produce big results. " - ADP
"I'm an experienced workforce and call routing manager familiar with Genesys, Avaya, and VOIP systems. 3CLogic is very user-friendly and easy to comprehend. I would imagine someone with no experience at all could get a very basic call routing up and ...running within a single day! I've been impressed with the IVR functionality. For those familiar with IVR's 3CLogic has an interface that allows users to make many of the changes that used to take days in previous platforms, in minutes. "
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Sales enablement tool to control and distribute your brand
3CLogic | Cloud Technology for Your Call Center Enterprise
Financials
SERIES B
Business Need
Total Processes
(we found evidences for)
14
23
Total Goals
(we found evidences for)
4
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Enter new markets internationally or locally
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Build brand awareness
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Enhance customer relationships
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Scale best practices
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Improve internal communications
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Acquire customers
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Top Channels
Channels Used
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phone calls
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e-mail
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review sites
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Amazon
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print media
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magazine
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chat
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website
- See 5 more
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phone calls
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e-mail
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review sites
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Amazon
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print media
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magazine
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chat
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website
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
