Comparison Summary
This comparison report of MSP-IT Advantage Program vs. SentiSum Platform is based on a specific set of business needs and context. The comparison uses 985 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing MSP-IT Advantage Program and SentiSum Platform
MSP-IT Advantage Program, and SentiSum Platform belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
MSP-IT Advantage Program covers Content Management, Campaign Management, Coaching, Engagement Management with Social Media, etc.
SentiSum Platform focuses on Customer Feedback Management with Chat, Rating And Review Management with Chat, Contact List Management, Training & Onboarding, etc.
"Continuum partner and Newport News-based MSP, Empower Information Systems, has experienced tremendous results in the short time it has been utilizing the MindMatrix platform. Using the integrated email marketing platform, Empower was able to secure ...a $60,000 deal in less than three months. Normally, businesses have to do this themselves, but in this case, MindMatrix closed the deal for Empower by enabling them to both generate and nurture their leads until the customer was primed for the sales pitch. "We've never maintained a dedicated marketing staff, but as our company matured, we began to realize that you can only shake so many hands and play so many rounds of golf in a day," said Principal and Chief Security Officer at Empower Information Systems Jason Holbrook. "We needed a plan to engage customers and knew we couldn't count on ourselves to get it executed.That's why we chose MindMatrix. " - Jason Holbrook
"SentiSum took away manual collation of 'reason for contact data'. It helped us drive change without the manual effort of building evidence that something needs to improve. " - James Jones
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SentiSum Platform
Focus area
SentiSum Platform is better than MSP-IT Advantage Program for
Software Failure Risk
About
Sales enablement software for IT & MSP marketing and sales
Customer enablement software to deep dive customer friction
Age
1998
Financials
NA
SEED
Business Need
Total Processes
(we found evidences for)
18
20
Total Goals
(we found evidences for)
6
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enter new markets internationally or locally
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Increase sales & revenue
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Launch new products
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Grow market share
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Improve internal communications
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Acquire customers
- See 3 more
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Enhance customer relationships
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Improve brand engagement
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Increase customer life time value
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Acquire customers
- See 1 more
Top Channels
Channels Used
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chat
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e-mail
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social media
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phone calls
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point of sale
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offline
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review sites
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Amazon
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user generated content
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blogs
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omnichannel
- See 8 more
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chat
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e-mail
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social media
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phone calls
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point of sale
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offline
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review sites
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Amazon
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user generated content
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blogs
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omnichannel
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
