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MarketForce vs RaveCapture (formerly TrustSpot): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of MarketForce vs. RaveCapture (formerly TrustSpot) is based on a specific set of business needs and context. The comparison uses 623 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing MarketForce and RaveCapture (formerly TrustSpot)

MarketForce, and RaveCapture (formerly TrustSpot) belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

MarketForce covers Customer Feedback Management with Website, Social Media Management with Social Media, Rating And Review Management with Social Media, Communication Management with Social Media, etc.

RaveCapture (formerly TrustSpot) focuses on Rating And Review Management with Social Media, Customer Feedback Management with Promotions, Social Media Management with Social Media, Engagement Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo MarketForce

Focus area

Software Failure Risk

  • medium

logo RaveCapture (formerly TrustSpot)

Focus area

Software Failure Risk

  • medium

About

Market Force: Customer Experience Management (CXM) Company

Turn Ordinary Customers into Raving Fans

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

13

31

Total Goals
(we found evidences for)

5

10

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction


social media management

monitoring social media


communication management

tracking & monitoring communications


rating and review management



engagement management

engaging and following up


contract management


proposal & quote management


sales document management

contract management

proposal & quote management


customise loyalty program


loyalty management

customise loyalty program


content management


lifetime value management


community building


Top Goals

Goals Achieved

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve visibility

  • Improve internal communications

  • See 2 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more
  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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medium

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Business Setting