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Mailsuite (formerly Mailtrack) vs Koncert: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mailsuite (formerly Mailtrack) vs. Koncert is based on a specific set of business needs and context. The comparison uses 1842 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mailsuite (formerly Mailtrack) and Koncert

Mailsuite (formerly Mailtrack), Koncert, Polymail, Saleshandy, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mailsuite (formerly Mailtrack) covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with Social Media, Follower Management with E-Mail, etc.

Koncert focuses on Engagement Management with Phone Calls, Account Management with Phone Calls, Sales Call Management with Phone Calls, Business Development with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mailsuite (formerly Mailtrack)

Focus area

Software Failure Risk

  • medium

logo Koncert

Focus area

Koncert is better than Mailsuite (formerly Mailtrack) for

Software Failure Risk

  • low

About

Free email tracking for Gmail, with data security and email notifications

Multi-channel sales engagement with personalization at scale

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

39

Total Goals
(we found evidences for)

6

9

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


sales document management

proposal & quote management



social media management

social media analytics

engaging on social media


follower management



contact list management



rating and review management



sales call management


generation of new leads


account management


business development



conversion management


workflow management





helpdesk management




Top Goals

Goals Achieved

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • See 3 more
  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

high

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medium

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Business Setting