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Compare livepro vs AnswerHub

Comparison Summary

For livepro vs AnswerHub comparison, Our AI algorithm looked at 1559 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using livepro and AnswerHub to solve their respective business needs.

Pros and cons of livepro and AnswerHub

livepro is more suited to businesses that require Knowledge Management and Engagement Management where as AnswerHub is focused towards Engagement Management and Helpdesk Management .

Both livepro and AnswerHub are Knowledge Management software, peers recommend livepro for measuring customer satisfaction where as AnswerHub is more known for community building .

logo livepro

Focus area

livepro is better than AnswerHub for

Software Failure Risk

  • medium

logo AnswerHub

Focus area

AnswerHub is better than livepro for

Software Failure Risk

  • medium

About

livepro: Customer Experience Knowledge Management

AnswerHub - Developers Enabling Developers

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

33

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score


training & onboarding


helpdesk management


contact list management


content management

content publishing


social media management

social media analytics


communication management

sending & publishing communications



lifetime value management


sales call management


workflow management


customer case management


campaign management

campaign analytics


rating and review management




products & pricelist management


lead qualification


community building


motivation management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 7 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • website

  • offline

  • on premises

  • social media

  • games

  • LinkedIn

  • mobile

  • See 6 more
  • user generated content

  • blogs

  • website

  • offline

  • on premises

  • social media

  • games

  • LinkedIn

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting