Comparison Summary
This comparison report of Lightning Dialer vs. Riva is based on a specific set of business needs and context. The comparison uses 1358 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Lightning Dialer and Riva
Lightning Dialer, and Riva belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Lightning Dialer covers Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.
Riva focuses on Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Lightning Dialer | an outbound calling product with the option to add inbound calling functionality.
Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
39
45
Total Goals
(we found evidences for)
7
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Enter new markets internationally or locally
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Improve internal communications
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Increase sales & revenue
- See 4 more
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Increase sales & revenue
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Increase customer life time value
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Improve efficiency
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Enter new markets internationally or locally
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Grow market share
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Improve brand engagement
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Improve internal communications
- See 7 more
Top Channels
Channels Used
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e-mail
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phone calls
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mobile
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support groups
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mobile app
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newsletter
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offline
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on premises
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promotions
- See 6 more
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e-mail
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phone calls
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mobile
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support groups
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mobile app
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newsletter
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offline
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on premises
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promotions
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
