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Kommo vs Soffront: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kommo vs. Soffront is based on a specific set of business needs and context. The comparison uses 2034 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kommo and Soffront

Kommo, Soffront, Teamgate CRM, Nextiva Customer Relationship Suite, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kommo covers Sales Call Management with Phone Calls, Lead Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Offline, etc.

Soffront focuses on Helpdesk Management with Phone Calls, Generation Of New Leads with Website, Social Media Management with Social Media, Social Media Marketing with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kommo

Focus area

Kommo is better than Soffront for

Software Failure Risk

  • low

logo Soffront

Focus area

Soffront is better than Kommo for

Software Failure Risk

  • medium

About

Empower your team to sell more effectively

Soffront - Digital Marketing Company

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

56

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction


sales call management



contact list management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


helpdesk management


social media management

social media analytics

managing social media account




workflow management


relationship management


generation of new leads


pipeline management



sales review & feedback


discount management


promotion management






conversion management


training & onboarding



business development


lead qualification


follower management


sales document management

proposal & quote management


account management



performance management


content management



products & pricelist management


campaign management


social media marketing


reputation management







subscription management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • mass media

  • video

  • mobile

  • offline

  • point of sale

  • mobile app

  • LinkedIn

  • Facebook

  • Twitter

  • Instagram

  • See 12 more
  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • mass media

  • video

  • mobile

  • offline

  • point of sale

  • mobile app

  • LinkedIn

  • Facebook

  • Twitter

  • Instagram

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting