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Kibo vs commercetools: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kibo vs. commercetools is based on a specific set of business needs and context. The comparison uses 518 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kibo and commercetools

Kibo, and commercetools belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kibo covers Engagement Management, Order Management with Mobile, Merchandising with Promotions, Helpdesk Management, etc.

commercetools focuses on Engagement Management with Mobile, Advertisement with Offline, Trade Show Marketing with Offline, Products & Pricelist Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kibo

Focus area

Software Failure Risk

  • medium

logo commercetools

Focus area

Software Failure Risk

  • low

About

Omnichannel Retail Software - Kibo Leading Omnichannel Commerce

commercetools | The World’s Most Flexible Commerce Platform

Age

1995

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

20

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up




helpdesk management



communication management

sending & publishing communications


campaign management


content management


workflow management


promotion management


products & pricelist management


discount management



trade show marketing


lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Improve internal communications

  • See 6 more
  • Acquire customers

  • Improve efficiency

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Scale best practices

  • Establish thought leadership

  • See 3 more

Top Channels

Channels Used

  • offline

  • website

  • mobile

  • on premises

  • promotions

  • video

  • user generated content

  • blogs

  • mobile app

  • trade shows

  • point of sale

  • social media

  • See 9 more
  • offline

  • website

  • mobile

  • on premises

  • promotions

  • video

  • user generated content

  • blogs

  • mobile app

  • trade shows

  • point of sale

  • social media

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting