Kibo Overview
This is a summary of the comprehensive capabilities and benefits of Kibo based on over 286 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Kibo, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Kibo is right for your needs? Our Cuspera AI engine can evaluate how Kibo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Kibo supports business activities such as:
- Engagement Management
- Order Management
- Merchandising
- Helpdesk Management
- Upselling
Kibo can help you with many business goals, such as Acquire Customers, Improve ROI, Enter New Markets Internationally Or Locally, Improve Digital And Social Presence, Increase Sales & Revenue, etc. It can help manage these activities if you use Mobile Offline Point Of Sale etc. for these needs. As a solution, Kibo's capabilities include Personalization.
Kibo was founded in 1995. Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Kibo offers users many opportunities to engage with customers and offer a customized user experience to drive conversions. ..." Best eCommerce Platform: 16 Options to Start Your Business
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Kibo solved their E-Commerce Platform needs. Cuspera uses 286 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Business Priorities
Acquire Customers and Improve ROI are the most popular business priorities peers achieved using Kibo.
Use Cases
Peers recommend Engagement Management , Order Management , Merchandising , as the business use cases that they have been most satisfied while using Kibo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.79/5 ★ |
"...Kibo offers users many opportunities to engage with customers and offer a customized user experience to drive conversions. ..." Best eCommerce Platform: 16 Options to Start Your Business |
| engaging and following up |
4.65/5 ★ |
"...We felt that kibo was a little more sophisticated in terms of looking at engagements and not just purchasing correlations...." Peer review by Brian Hashemi, Director of Marketing, UncommonGoods |
| Order Management with Mobile, Offline and Point Of Sale |
4.79/5 ★ |
"...eCommerce, Order Management, Personalization, and Mobile Point-of-Commerce (mPOC) for eCommerce. ..." Order Management |
| Merchandising with Promotions, Website and Omnichannel |
4.48/5 ★ |
"...Deliver personalized, seamless shopping, with promotions and merchandising designed specifically for individual customers. ..." Best eCommerce Platform: 16 Options to Start Your Business |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.79/5 ★ |
"...Kibo offers users many opportunities to engage with customers and offer a customized user experience to drive conversions. ..." Best eCommerce Platform: 16 Options to Start Your Business |
|
| engaging and following up |
4.79/5 ★ |
| Order Management with Mobile, Offline and Point Of Sale |
4.79/5 ★ |
"...eCommerce, Order Management, Personalization, and Mobile Point-of-Commerce (mPOC) for eCommerce. ..." Order Management |
|
| Merchandising with Promotions, Website and Omnichannel |
4.48/5 ★ |
"...Deliver personalized, seamless shopping, with promotions and merchandising designed specifically for individual customers. ..." Best eCommerce Platform: 16 Options to Start Your Business |
|
14+ more Business Use Cases
Our AI advisor, Wyz, harnessed 286 insights from peers and experts to help you assess how these Kibo use cases fit your E-Commerce Platform needs.
Popular Business Setting
for Kibo
Top Industries
- Information Technology and Services
- Consumer Goods
- Retail
Popular in
- Small Business
Peers used Kibo to Acquire customers and Improve ROI
Peer and Expert Opinion on Features
for Kibo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (61) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (61) |
IT and Other Capabilities
for Kibo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (14) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (14) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| 24/7 Support | Read Reviews (22) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| 24/7 Support | Read Reviews (22) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (4) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (4) |
| Custom Reports | Read Reviews (35) |
Software Failure Risk Guidance
?for Kibo
Overall Risk Meter
Top Failure Risks for Kibo
Vendor Profile Details
HQ Location
717 NORTH HARWOOD ST. STE. 1900 DALLAS, TX 75201
Employees
251-500
Social
Financials
M&A
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