Comparison Summary
This comparison report of Karma CRM vs. Merchant Relationship Management is based on a specific set of business needs and context. The comparison uses 2244 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Karma CRM and Merchant Relationship Management
Karma CRM, Merchant Relationship Management, Revamp CRM, ClientLook, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Karma CRM covers Engagement Management with E-Mail, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.
Merchant Relationship Management focuses on Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Merchant Relationship Management
Focus area
Merchant Relationship Management is better than Karma CRM for
Software Failure Risk
About
karmaCRM | Fully customizable solution for building better customer relationships through clarity and efficiency
CRM & Underwriting Platform
Age
2009
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
38
53
Total Goals
(we found evidences for)
3
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
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Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
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causes and charity
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support groups
- See 11 more
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phone calls
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e-mail
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website
-
user generated content
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blogs
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chat
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Slack
-
text SMS
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social media
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Facebook
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offline
-
point of sale
-
causes and charity
-
support groups
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High