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Karma CRM vs Blackbaud Luminate Online: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Karma CRM vs. Blackbaud Luminate Online is based on a specific set of business needs and context. The comparison uses 3112 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Karma CRM and Blackbaud Luminate Online

Karma CRM, Blackbaud Luminate Online, Revamp CRM, ClientLook, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Karma CRM covers Engagement Management with E-Mail, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

Blackbaud Luminate Online focuses on Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Karma CRM

Focus area

Software Failure Risk

  • low

logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Karma CRM for

Software Failure Risk

  • medium

About

karmaCRM | Fully customizable solution for building better customer relationships through clarity and efficiency

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Age

2009

1981

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

38

61

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



sales document management

contract management


relationship management




campaign management

campaign monitoring


customer feedback management


helpdesk management


sales call management



discount management


conversion management


promotion management




rating and review management




calendar management


generation of new leads



training & onboarding




content management


social media analytics


scheduling post to social media


social media management

social media analytics

scheduling post to social media



products & pricelist management


personalized marketing


advocacy management


trade show marketing




creating knowledge base


knowledge management

creating knowledge base



touchpoint management


channel management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more
  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting