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Karma CRM vs Blackbaud eTapestry: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Karma CRM vs. Blackbaud eTapestry is based on a specific set of business needs and context. The comparison uses 3360 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Karma CRM and Blackbaud eTapestry

Karma CRM, Blackbaud eTapestry, Revamp CRM, ClientLook, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Karma CRM covers Engagement Management with E-Mail, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

Blackbaud eTapestry focuses on Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Karma CRM

Focus area

Software Failure Risk

  • low

logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Karma CRM for

Software Failure Risk

  • medium

About

karmaCRM | Fully customizable solution for building better customer relationships through clarity and efficiency

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Age

2009

1981

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

38

55

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



sales document management

contract management

proposal & quote management


relationship management




campaign management

campaign monitoring


customer feedback management


helpdesk management


sales call management



discount management


conversion management


promotion management





training & onboarding


social media analytics


social media management

social media analytics


social media marketing


competitive intelligence


touchpoint management


channel management



knowledge management




membership management


content management


products & pricelist management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • video

  • print media

  • magazine

  • promotions

  • chat

  • point of sale

  • omnichannel

  • Slack

  • See 11 more
  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • video

  • print media

  • magazine

  • promotions

  • chat

  • point of sale

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting