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Karma CRM vs Act!: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Karma CRM vs. Act! is based on a specific set of business needs and context. The comparison uses 4752 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Karma CRM and Act!

Karma CRM, Act!, Revamp CRM, ClientLook, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Karma CRM covers Engagement Management with E-Mail, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

Act! focuses on Contact List Management, Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Karma CRM

Focus area

Karma CRM is better than Act! for

Software Failure Risk

  • low

logo Act!

Focus area

Act! is better than Karma CRM for

Software Failure Risk

  • medium

About

karmaCRM | Fully customizable solution for building better customer relationships through clarity and efficiency

Act! CR

Age

2009

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

84

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



sales document management

contract management

proposal & quote management


relationship management




campaign management

campaign monitoring


customer feedback management


helpdesk management


sales call management



discount management


conversion management


promotion management





rating and review management



lead qualification


follower management


calendar management


generation of new leads



social media analytics


scheduling post to social media


social media management

social media analytics

scheduling post to social media




pipeline management


opportunity management


products & pricelist management




training & onboarding


knowledge management





talk track creation


talk track creation



business development



content management


identify target customers


loyalty management

identify target customers


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve brand engagement

  • Grow market share

  • Improve consistency

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more
  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting