Comparison Summary
This comparison report of IntouchSurvey vs. Verbate is based on a specific set of business needs and context. The comparison uses 597 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing IntouchSurvey and Verbate
IntouchSurvey, and Verbate belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
IntouchSurvey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
Verbate focuses on Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.
"Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. " - Andrew B
"So far has been a very pleasant experience - product is straight forward and easy to use, the Verbate team are professional and very helpful. " - David Thomas
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Effortlessly capture customer insights to drive growth
Video surveys for insightful answers to any question
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
23
11
Total Goals
(we found evidences for)
10
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
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Enter new markets internationally or locally
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Improve brand engagement
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Acquire customers
Top Channels
Channels Used
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video
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text SMS
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video
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text SMS
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
