Comparison Summary
This comparison report of IntouchSurvey vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 3852 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing IntouchSurvey and SurveySparrow NPS
IntouchSurvey, and SurveySparrow NPS belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
IntouchSurvey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.
"Intouch's mobile forms software has been invaluable in helping us adjust day-to-day operations throughout the COVID-19 pandemic. Check is a powerful tool that helps us ensure health and safety, operational, and customer service standards are being m...et. Check helps us address areas requiring improvement immediately! " - Andrew B
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SurveySparrow NPS
Focus area
SurveySparrow NPS is better than IntouchSurvey for
Software Failure Risk
About
Effortlessly capture customer insights to drive growth
Survey Platform that turn customers into Promoters.
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
23
56
Total Goals
(we found evidences for)
10
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
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Enhance customer relationships
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Establish thought leadership
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Acquire customers
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Enter new markets internationally or locally
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Increase sales & revenue
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Improve consistency
- See 8 more
Top Channels
Channels Used
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chat
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e-mail
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website
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promotions
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mobile
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social media
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offline
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omnichannel
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phone calls
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text SMS
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games
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on premises
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Whatsapp
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mobile app
- See 11 more
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chat
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e-mail
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website
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promotions
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mobile
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social media
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offline
-
omnichannel
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phone calls
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text SMS
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games
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on premises
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Whatsapp
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mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
