Comparison Summary
This comparison report of IntouchSurvey vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 5465 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing IntouchSurvey and SurveySparrow Enterprise
IntouchSurvey, and SurveySparrow Enterprise belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
IntouchSurvey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.
"Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. " - Andrew B
"Challenges related to look and feel, formatting, and reporting are now things of the past, and the user experience of the survey-building software is excellent. It's easy for anyone to understand how to create beautiful, sleek, and professional surv...eys with this tool. " - Katherine Stevens
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
IntouchSurvey
Focus area
IntouchSurvey is better than SurveySparrow Enterprise for
Software Failure Risk
SurveySparrow Enterprise
Focus area
SurveySparrow Enterprise is better than IntouchSurvey for
Software Failure Risk
About
Effortlessly capture customer insights to drive growth
SurveySparrow | Online Survey Platform
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
23
15
Total Goals
(we found evidences for)
10
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
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Enhance customer relationships
Top Channels
Channels Used
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chat
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e-mail
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mobile
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website
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offline
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video
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Whatsapp
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phone calls
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games
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social media
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mobile app
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Twitter
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omnichannel
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Slack
- See 11 more
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chat
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e-mail
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mobile
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website
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offline
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video
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Whatsapp
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phone calls
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games
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social media
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mobile app
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Twitter
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omnichannel
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Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
