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IntouchSurvey vs SurveySparrow 360 Assessment: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of IntouchSurvey vs. SurveySparrow 360 Assessment is based on a specific set of business needs and context. The comparison uses 514 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing IntouchSurvey and SurveySparrow 360 Assessment

IntouchSurvey, and SurveySparrow 360 Assessment belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

IntouchSurvey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

SurveySparrow 360 Assessment focuses on Collecting Feedback, Performance Management, Engaging Conversational Surveys, Training & Onboarding, etc.

"The Intouch platform helps us take measurable actions that allow us to better achieve business goals. " - Parker's Kitchen

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo IntouchSurvey

Focus area

IntouchSurvey is better than SurveySparrow 360 Assessment for

Software Failure Risk

  • low

logo SurveySparrow 360 Assessment

Focus area

Software Failure Risk

  • medium

About

Effortlessly capture customer insights to drive growth

Feedback Software Evaluate performance, the complete 360 degree way.

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

6

Total Goals
(we found evidences for)

10

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


engagement management

engaging and following up



communication management

tracking & monitoring communications


social media management

monitoring social media


loyalty management


campaign management

campaign analytics



customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more
  • Build brand awareness

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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No Data

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Business Setting