cuspera logo CUSPERA

Intouch CRM vs Soffront: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. Soffront is based on a specific set of business needs and context. The comparison uses 1136 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Soffront

Intouch CRM, Soffront, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Soffront focuses on Helpdesk Management with Phone Calls, Generation Of New Leads with Website, Social Media Management with Social Media, Social Media Marketing with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Soffront for

Software Failure Risk

  • medium

logo Soffront

Focus area

Soffront is better than Intouch CRM for

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

Soffront - Digital Marketing Company

Age

2005

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

56

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


lead qualification

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management



pipeline management


generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


workflow management


engaging on social media


scheduling post to social media


social media management

engaging on social media

scheduling post to social media


reputation management




contract management


proposal & quote management


sales document management

contract management

proposal & quote management






sales call management



content publishing


content management

content publishing


products & pricelist management


training & onboarding



subscription management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • mass media

  • video

  • mobile

  • offline

  • point of sale

  • mobile app

  • LinkedIn

  • Facebook

  • Twitter

  • Instagram

  • See 12 more
  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • mass media

  • video

  • mobile

  • offline

  • point of sale

  • mobile app

  • LinkedIn

  • Facebook

  • Twitter

  • Instagram

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting