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InStream vs BUSINESSNEXT (formerly CRMNEXT): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of InStream vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 4222 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing InStream and BUSINESSNEXT (formerly CRMNEXT)

InStream, BUSINESSNEXT (formerly CRMNEXT), Soffront, Eway CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

InStream covers Contact List Management, Communication Management with Social Media, Social Media Management with Social Media, Engagement Management with E-Mail, etc.

BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo InStream

Focus area

InStream is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • low

logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than InStream for

Software Failure Risk

  • low

About

InStream | Sales, contact management and relationship automation tool

The #1 CRM For Banking And Insurance

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

42

24

Total Goals
(we found evidences for)

8

5

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


communication management

sending & publishing communications

tracking & monitoring communications


social media management

engaging on social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


relationship management



competitive intelligence




motivation management


helpdesk management


workflow management


loyalty management


sales document management

proposal & quote management


conversion management


content management



training & onboarding


pipeline management


generation of new leads


campaign management






knowledge management


segmentation and targeting


calendar management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Build brand awareness

  • Improve efficiency

  • See 5 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting