cuspera logo CUSPERA

Informizely platform vs IntouchSurvey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Informizely platform vs. IntouchSurvey is based on a specific set of business needs and context. The comparison uses 940 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Informizely platform and IntouchSurvey

Informizely platform, and IntouchSurvey belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Informizely platform covers Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.

IntouchSurvey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

"Positive from the first time you use it. Very easy to use and all targeting and customization options that we need are available. I've used this tool for 5 different companies now and haven't encountered any limitations yet. Highly recommended! " - Peter Abrahamse

"Intouch's LiaCX Business Intelligence tools give Corporate a bird's eye view into the performance of our mystery shop and age-verification programs across locations; while individual operators get actionable insights to help them improve business pr...ocesses and ensure standards are being met. " - Andrew B

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Informizely platform

Focus area

Software Failure Risk

  • low

logo IntouchSurvey

Focus area

IntouchSurvey is better than Informizely platform for

Software Failure Risk

  • low

About

Survey Platform to Improve Website, Service and Conversion Rate

Effortlessly capture customer insights to drive growth

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

24

23

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


communication management

sending & publishing communications


promotion management


discount management


engagement management

engaging and following up



conversion management


social media management

social media analytics


loyalty management

identify target customers


generation of new leads


campaign management


helpdesk management




customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Acquire customers

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more
  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting