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Ibexa DXP vs Quadient CCM platform: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Ibexa DXP low Failure Risk for Quadient CCM platform low
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Comparison Summary

This comparison report of Ibexa DXP vs. Quadient CCM platform is based on a specific set of business needs and context. The comparison uses 2075 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ibexa DXP and Quadient CCM platform

Ibexa DXP, Quadient CCM platform, Kurtosys, SAP Fiori, etc., belong to a category of solutions that help Digital Experience Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ibexa DXP covers Content Management, Communication Management with Website, Workflow Management with User Generated Content, Collaboration, etc.

Quadient CCM platform focuses on Engagement Management, Communication Management with Mobile, Helpdesk Management with Phone Calls, Sales Document Management, etc.

"I want to log into one system and update the sites just once, not 30 times, all in one system with one UI. Ibexa DXP can do that for us and more. " - Anja Estler

"The process is totally transparent. We can clearly see where mailings are within the System. Importantly, if any fail for any reason, Such as an error in a postal address, we’re Notified by email so that we can take action. Mailings go the same day;... it’s very efficient. " - Antony lyall

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ibexa DXP

Focus area

Ibexa DXP is better than Quadient CCM platform for

Software Failure Risk

  • low

logo Quadient CCM platform

Focus area

Software Failure Risk

  • low

About

Digital Experience Software for B2Bs

Customer experience helping organizations build powerful connections

Age

1999

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

58

32

Total Goals
(we found evidences for)

15

12

Top Processes

Evidences indicate better relative satisfaction

content management

Read Reviews (112)

Read Reviews (2)

content curation

Read Reviews (28)

Read Reviews (0)

content publishing

Read Reviews (8)

Read Reviews (1)

searching for content

Read Reviews (4)

Read Reviews (0)

content sharing

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (103)

Read Reviews (21)

sending & publishing communications

Read Reviews (99)

Read Reviews (1)

workflow management

Read Reviews (34)

Read Reviews (8)

collaboration

Read Reviews (21)

Read Reviews (5)

products & pricelist management

Read Reviews (15)

Read Reviews (0)

engagement management

Read Reviews (14)

Read Reviews (28)

engaging and following up

Read Reviews (7)

Read Reviews (17)

account management

Read Reviews (9)

Read Reviews (0)

sales document management

Read Reviews (8)

Read Reviews (12)

contract management

Read Reviews (3)

Read Reviews (8)

training & onboarding

Read Reviews (7)

Read Reviews (4)

social media management

Read Reviews (5)

Read Reviews (0)

social media analytics

Read Reviews (3)

Read Reviews (0)

loyalty management

Read Reviews (3)

Read Reviews (0)

identify target customers

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (3)

Read Reviews (1)

relationship management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

international marketing

Read Reviews (2)

Read Reviews (8)

business development

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (0)

Read Reviews (16)

contact list management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Increase customer life time value

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 12 more

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Improve digital and social presence

  • Build brand awareness

  • Improve efficiency

  • Establish thought leadership

  • Acquire customers

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • omnichannel

  • mobile

  • website

  • mobile app

  • promotions

  • e-mail

  • social media

  • out of home

  • brochure

  • See 7 more

  • phone calls

  • omnichannel

  • mobile

  • website

  • mobile app

  • promotions

  • e-mail

  • social media

  • out of home

  • brochure

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting