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Highfive vs Cisco Webex: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Highfive vs. Cisco Webex is based on a specific set of business needs and context. The comparison uses 15341 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Highfive and Cisco Webex

Highfive, Cisco Webex, Jitsi, Whereby, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Highfive covers Collaboration with Video, Conference Call Management with Offline, Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, etc.

Cisco Webex focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

"It’s not just silence on the phone – Highfive makes you feel like you’re all in the same room… It achieves a higher level of engagement, and as a result we’re able to build better relationships at work. " - DOUG BOHABOY

"When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. " - Mike Hincks

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Highfive

Focus area

Software Failure Risk

  • low

logo Cisco Webex

Focus area

Cisco Webex is better than Highfive for

Software Failure Risk

  • low

About

Conferencing tool to improve business communications and collaboration

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Age

1984

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

40

78

Total Goals
(we found evidences for)

12

17

Top Processes

Evidences indicate better relative satisfaction



conference call management


helpdesk management


sales call management

call transcription


engagement management

engaging and following up


training & onboarding



workflow management


sales document management

contract management


competitive intelligence


communication management

sending & publishing communications


lifetime value management


contact list management



generation of new leads



license management



lead qualification

lead qualification: technographic


products & pricelist management



knowledge management


measuring net promoter score


measuring customer satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media analytics


engaging on social media


scheduling post to social media


social media management

social media analytics

engaging on social media

scheduling post to social media



sales review & feedback



business development


trade show marketing


rating and review management


campaign management


courses & assessment


customer case management



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve efficiency

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Launch new products

  • See 9 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more

Top Channels

Channels Used

  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more
  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting