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Grandstream Wave vs Upland PSA: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Grandstream Wave vs. Upland PSA is based on a specific set of business needs and context. The comparison uses 2160 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Grandstream Wave and Upland PSA

Grandstream Wave, and Upland PSA belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Grandstream Wave covers Collaboration with Video, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, Conference Call Management with Offline, etc.

Upland PSA focuses on Social Media Management, Billing And Invoice Management, Forecasting, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Grandstream Wave

Focus area

Grandstream Wave is better than Upland PSA for

Software Failure Risk

  • medium

logo Upland PSA

Focus area

Software Failure Risk

  • medium

About

Grandstream Wave, Softphone App for Mobile Devices ...

Professional Services Automation Software to streamline project execution and improve collaboration

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

25

32

Total Goals
(we found evidences for)

1

4

Top Processes

Evidences indicate better relative satisfaction



contact list management


sales call management


conference call management


sales document management



social media management

social media analytics


engagement management

engaging and following up


content management


communication management


lead qualification

lead qualification: technographic



helpdesk management


customer feedback management


workflow management


billing and invoice management



knowledge management


revenue cycle management



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve consistency

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • offline

  • e-mail

  • phone calls

  • events

  • trade shows

  • causes and charity

  • on premises

  • See 4 more
  • offline

  • e-mail

  • phone calls

  • events

  • trade shows

  • causes and charity

  • on premises

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting