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Glassbeam vs Phocas: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Glassbeam vs. Phocas is based on a specific set of business needs and context. The comparison uses 2197 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Glassbeam and Phocas

Glassbeam, and Phocas belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Glassbeam covers Lead Analytics, Generation Of New Leads, Helpdesk Management with Support Groups, Collaboration, etc.

Phocas focuses on Competitive Intelligence, Helpdesk Management with E-Mail, Forecasting, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Glassbeam

Focus area

Software Failure Risk

  • low

logo Phocas

Focus area

Software Failure Risk

  • medium

About

Glassbeam: Big Data Analytics platform

Phocas: Business Intelligence Software and Data Analytics

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

41

Total Goals
(we found evidences for)

8

7

Top Processes

Evidences indicate better relative satisfaction



generation of new leads


helpdesk management


sales document management

contract management



knowledge management


sales call management

meeting management


workflow management


training & onboarding


customer case management


communication management

sending & publishing communications


competitive intelligence




products & pricelist management


engagement management



business development


campaign management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • See 5 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more
  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting