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FieldAware vs Fergus: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FieldAware vs. Fergus is based on a specific set of business needs and context. The comparison uses 1978 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FieldAware and Fergus

FieldAware, Fergus, Fieldpoint, B2Field, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FieldAware covers Sales Document Management, Order Management with Video, Customer Feedback Management with Mobile, Workflow Management with Mobile, etc.

Fergus focuses on Sales Document Management, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FieldAware

Focus area

Software Failure Risk

  • medium

logo Fergus

Focus area

Fergus is better than FieldAware for

Software Failure Risk

  • medium

About

FieldAware: Efficient Scheduling and Dispatch

Smart Field Service Management Software | Fergus

Financials

SEED

SERIES B

Business Need

Total Processes
(we found evidences for)

43

22

Total Goals
(we found evidences for)

11

3

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management



customer feedback management

measuring customer satisfaction


workflow management


contact list management


competitive intelligence


social media management

social media analytics


billing and invoice management


knowledge management


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


engagement management

engaging and following up


campaign management

campaign analytics





lead qualification

lead qualification: technographic




helpdesk management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • See 8 more
  • Increase sales & revenue

  • Improve internal communications

  • Improve consistency

Top Channels

Channels Used

  • e-mail

  • text SMS

  • promotions

  • website

  • phone calls

  • mobile

  • See 3 more
  • e-mail

  • text SMS

  • promotions

  • website

  • phone calls

  • mobile

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting