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eKomi vs Goodays (ex Critizr): 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of eKomi vs. Goodays (ex Critizr) is based on a specific set of business needs and context. The comparison uses 288 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing eKomi and Goodays (ex Critizr)

eKomi belong to a category of solutions that help Reviews and Reputation, whereas Goodays (ex Critizr) belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

eKomi covers Rating And Review Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Customer Feedback Management with Website, etc.

Goodays (ex Critizr) focuses on Collecting Feedback, Engaging Conversational Surveys, Communication Management with Newsletter, Rating And Review Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo eKomi

Focus area

Software Failure Risk

  • medium

logo Goodays (ex Critizr)

Focus area

Software Failure Risk

  • medium

About

eKomi | Seller Ratings & Product Ratings and Reviews - Collect ...

Deliver better experiences, every day, across every channel.

Age

2008

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

18

19

Total Goals
(we found evidences for)

5

5

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction



sales review & feedback


customise loyalty program


loyalty management

customise loyalty program


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve brand engagement

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

  • offline

  • point of sale

  • newsletter

  • mobile

  • social media

  • website

  • See 3 more
  • offline

  • point of sale

  • newsletter

  • mobile

  • social media

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

No Data

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medium

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Business Setting