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Compare eKomi vs Feefo

Comparison Summary

For eKomi vs Feefo comparison, Our AI algorithm looked at 488 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using eKomi and Feefo to solve their respective business needs.

Pros and cons of eKomi and Feefo

eKomi is more suited to businesses that require Rating And Review Management with Social Media and Engagement Management with Social Media where as Feefo is focused towards Rating And Review Management with Website and Customer Feedback Management with Promotions .

logo eKomi

Focus area

Software Failure Risk

  • medium

logo Feefo

Focus area

Software Failure Risk

  • medium

About

eKomi | Seller Ratings & Product Ratings and Reviews - Collect ...

Feefo | Collect Genuine Customer Reviews

Age

2008

2010

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

18

37

Total Goals
(we found evidences for)

5

10

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


customer feedback management



sales review & feedback


reputation management


lifetime value management



campaign management


scheduling post to social media


social media management

scheduling post to social media


generation of new leads


training & onboarding


lead qualification: technographic


lead qualification

lead qualification: technographic



content management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Improve efficiency

  • Improve visibility

  • Improve ROI

  • Improve consistency

  • See 7 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • promotions

  • Facebook

  • website

  • user generated content

  • video

  • offline

  • on premises

  • display advertisement

  • phone calls

  • review sites

  • mobile

  • Tripadvisor

  • point of sale

  • See 13 more
  • social media

  • e-mail

  • text SMS

  • promotions

  • Facebook

  • website

  • user generated content

  • video

  • offline

  • on premises

  • display advertisement

  • phone calls

  • review sites

  • mobile

  • Tripadvisor

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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medium

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Business Setting