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eazyBI for Jira vs Evolved Cloud Call Center: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of eazyBI for Jira vs. Evolved Cloud Call Center is based on a specific set of business needs and context. The comparison uses 564 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing eazyBI for Jira and Evolved Cloud Call Center

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

eazyBI for Jira covers Helpdesk Management, Communication Management with Website, Engagement Management, Competitive Intelligence, etc.

Evolved Cloud Call Center focuses on Helpdesk Management with Phone Calls, Engagement Management with Video, Communication Management with Phone Calls, Competitive Intelligence with Omnichannel, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo eazyBI for Jira

Focus area

Software Failure Risk

  • medium

logo Evolved Cloud Call Center

Focus area

Software Failure Risk

  • medium

About

eazyBI for Jira : Custom Jira Reports Made Easy

Cloud Call Center & Cloud Contact Center Solutions | Evolve IP

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

12

30

Total Goals
(we found evidences for)

1

5

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


engagement management


communication management

sending & publishing communications


competitive intelligence



social media management

social media analytics



sales call management


customer feedback management


contract management


sales document management

contract management


touchpoint management


channel management


Top Goals

Goals Achieved

  • Scale best practices

  • Improve visibility

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Increase customer life time value

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • omnichannel

  • video

  • social media

  • channel partners

  • e-mail

  • Facebook

  • text SMS

  • chat

  • See 6 more
  • phone calls

  • omnichannel

  • video

  • social media

  • channel partners

  • e-mail

  • Facebook

  • text SMS

  • chat

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting