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CustomerSure vs YetPulse: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CustomerSure vs. YetPulse is based on a specific set of business needs and context. The comparison uses 1209 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CustomerSure and YetPulse

CustomerSure, YetPulse, Startquestion survey, SmileBack, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CustomerSure covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Playbook Creation, Contact List Management with Offline, etc.

YetPulse focuses on Customer Feedback Management with E-Mail, Sales Document Management, Communication Management with E-Mail, Sales Review & Feedback, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CustomerSure

Focus area

CustomerSure is better than YetPulse for

Software Failure Risk

  • medium

logo YetPulse

Focus area

YetPulse is better than CustomerSure for

Software Failure Risk

  • medium

About

Customer Feedback Software to gather insights to drive real change

blog dedicated to helping you conduct surveys.

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

26

31

Total Goals
(we found evidences for)

7

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up



contact list management


helpdesk management


training & onboarding


sales review & feedback



knowledge management


rating and review management


workflow management


communication management

sending & publishing communications


sales document management

proposal & quote management



engaging on social media


scheduling post to social media


social media management

engaging on social media

scheduling post to social media




content management


motivation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • Improve stakeholder relations

  • Build brand awareness

  • See 4 more
  • Improve efficiency

  • Enhance customer relationships

  • Improve internal communications

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • promotions

  • text SMS

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • chat

  • video

  • Slack

  • See 9 more
  • e-mail

  • website

  • social media

  • promotions

  • text SMS

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • chat

  • video

  • Slack

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting