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Crownpeak Product Discovery Engine vs Lightspeed Ecommerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Crownpeak Product Discovery Engine vs. Lightspeed Ecommerce is based on a specific set of business needs and context. The comparison uses 3224 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Crownpeak Product Discovery Engine and Lightspeed Ecommerce

Crownpeak Product Discovery Engine, Lightspeed Ecommerce, Oracle CX Commerce, Ultra Commerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Crownpeak Product Discovery Engine covers Merchandising with Website, Engagement Management, Customer Case Management with Promotions, Funnel Analysis with Mobile, etc.

Lightspeed Ecommerce focuses on Helpdesk Management with Phone Calls, Training & Onboarding with Website, Workflow Management with Phone Calls, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Crownpeak Product Discovery Engine

Focus area

Crownpeak Product Discovery Engine is better than Lightspeed Ecommerce for

Software Failure Risk

  • medium

logo Lightspeed Ecommerce

Focus area

Lightspeed Ecommerce is better than Crownpeak Product Discovery Engine for

Software Failure Risk

  • medium

About

World's leading AI-Driven Product Discovery Engine

One place to manage your inventory, sales reports, shipping, customer data, marketing and much more. | Lightspeed eCom

Age

2001

2005

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

41

46

Total Goals
(we found evidences for)

14

5

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


customer case management



content management



personalized marketing


category management


loyalty management

customise loyalty program


customer feedback management


social media management


communication management

sending & publishing communications


workflow management


rating and review management


conversion management



products & pricelist management


sales document management

proposal & quote management



training & onboarding


helpdesk management


trade show marketing




contact list management


knowledge management



campaign management


sales call management


promotion management


account management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Increase average basket value

  • Improve brand engagement

  • Improve ROI

  • Increase customer life time value

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Build brand awareness

  • Scale best practices

  • Reduce bounce

  • See 11 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting