cuspera logo CUSPERA

CraftCMS vs Zoho Docs: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CraftCMS vs. Zoho Docs is based on a specific set of business needs and context. The comparison uses 2194 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CraftCMS and Zoho Docs

CraftCMS, Zoho Docs, ExpressionEngine CMS, Neos, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CraftCMS covers Content Management with Website, Social Media Management, Products & Pricelist Management, Workflow Management with User Generated Content, etc.

Zoho Docs focuses on Collaboration, Sales Document Management, Content Management, Sales Call Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CraftCMS

Focus area

CraftCMS is better than Zoho Docs for

Software Failure Risk

  • medium

logo Zoho Docs

Focus area

Zoho Docs is better than CraftCMS for

Software Failure Risk

  • low

About

Craft CMS: a flexible, user-friendly CMS

Online File Management Software & Document Repository | Zoho Docs

Age

1996

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

42

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


content publishing


social media management

social media analytics


products & pricelist management


workflow management


communication management

sending & publishing communications



training & onboarding



competitive intelligence


community building


helpdesk management


sales document management

proposal & quote management


customer feedback management


engagement management

engaging and following up





sales call management



rating and review management


conference call management



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • See 4 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • chat

  • website

  • mobile

  • social media

  • video

  • mobile app

  • on premises

  • events

  • trade shows

  • mass media

  • promotions

  • LinkedIn

  • user generated content

  • blogs

  • See 15 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • chat

  • website

  • mobile

  • social media

  • video

  • mobile app

  • on premises

  • events

  • trade shows

  • mass media

  • promotions

  • LinkedIn

  • user generated content

  • blogs

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting