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ConnectWise Manage vs LockedOn: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Manage vs. LockedOn is based on a specific set of business needs and context. The comparison uses 6233 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Manage and LockedOn

ConnectWise Manage, SolarWinds Service Desk, Teamsupport, etc., belong to a category of solutions that help Help Desk, whereas LockedOn belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Manage covers Helpdesk Management, Sales Document Management, Workflow Management, Engagement Management with Phone Calls, etc.

LockedOn focuses on Sales Document Management, Helpdesk Management, Workflow Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Manage

Focus area

ConnectWise Manage is better than LockedOn for

Software Failure Risk

  • medium

logo LockedOn

Focus area

Software Failure Risk

  • medium

About

Business Management Software | ConnectWise Manage Business ...

Age

1982

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

81

19

Total Goals
(we found evidences for)

13

2

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management



workflow management


engagement management

engaging and following up


contact list management


communication management

tracking & monitoring communications

sending & publishing communications


training & onboarding


billing and invoice management



opportunity management


knowledge management

creating knowledge base


campaign management

campaign analytics

campaign monitoring



products & pricelist management


lead qualification

lead qualification: technographic



social media management

social media analytics

engaging on social media

scheduling post to social media



customer feedback management

measuring customer satisfaction


advocacy management


account management


rating and review management


business development


competitive intelligence





sales call management


pipeline management


revenue cycle management


relationship management



generation of new leads



calendar management



promotion management


loyalty management

identify target customers




follower management


discount management



lifetime value management


conversion management


community building


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Establish thought leadership

  • Improve digital and social presence

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Improve visibility

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • e-mail

  • text SMS

  • offline

  • point of sale

  • out of home

  • brochure

  • See 3 more
  • e-mail

  • text SMS

  • offline

  • point of sale

  • out of home

  • brochure

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting