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Connecteam vs Salesforce Community Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Connecteam vs. Salesforce Community Cloud is based on a specific set of business needs and context. The comparison uses 1291 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Connecteam and Salesforce Community Cloud

Connecteam belong to a category of solutions that help Employee Experience Management, whereas Salesforce Community Cloud belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Connecteam covers Engagement Management with Mobile, Workflow Management with Mobile, Training & Onboarding with Chat, Content Management, etc.

Salesforce Community Cloud focuses on Engagement Management with User Generated Content, Collaboration with Mobile, Knowledge Management with User Generated Content, Community Building with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Connecteam

Focus area

Software Failure Risk

  • medium

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than Connecteam for

Software Failure Risk

  • low

About

An Easy-to-Use Employee App for Non-Desk Employees

Online Community Software - Salesforce.com

Age

1999

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

28

50

Total Goals
(we found evidences for)

1

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


workflow management


training & onboarding


content management



customer feedback management


helpdesk management


communication management

sending & publishing communications


advocacy management


sales document management


knowledge management


rating and review management


conversion management


competitive intelligence


community building


contact list management


customer case management




relationship management


loyalty management



opportunity management





Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more
  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting