cuspera logo CUSPERA

Concrete CMS vs Hyland ECM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Concrete CMS vs. Hyland ECM is based on a specific set of business needs and context. The comparison uses 2304 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Concrete CMS and Hyland ECM

Concrete CMS, Hyland ECM, Neos, OpenCms, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Concrete CMS covers Content Management with Website, Communication Management with User Generated Content, Community Building, Rating And Review Management, etc.

Hyland ECM focuses on Content Management, Workflow Management, Collaboration, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Concrete CMS

Focus area

Software Failure Risk

  • medium

logo Hyland ECM

Focus area

Hyland ECM is better than Concrete CMS for

Software Failure Risk

  • low

About

Content Management System For Teams

Organize and optimize all content and assets across the entire organization.

Age

1991

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

24

47

Total Goals
(we found evidences for)

5

9

Top Processes

Evidences indicate better relative satisfaction


content publishing


communication management

sending & publishing communications


community building


rating and review management


workflow management



engagement management

engaging and following up


generation of new leads


personalized marketing


training & onboarding


lead qualification


products & pricelist management


category management



social media marketing


helpdesk management



sales document management


customer case management



knowledge management


social media analytics


social media management

social media analytics


compliance & governance


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


performance management



follower management


promotion management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Grow market share

  • Improve internal communications

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • mobile

  • offline

  • point of sale

  • website

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • promotions

  • on premises

  • e-mail

  • video

  • See 10 more
  • mobile

  • offline

  • point of sale

  • website

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • promotions

  • on premises

  • e-mail

  • video

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting