cuspera logo CUSPERA

Commence vs FreeAgent CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Commence vs. FreeAgent CRM is based on a specific set of business needs and context. The comparison uses 2059 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Commence and FreeAgent CRM

Commence, FreeAgent CRM, workbooks.com, MarketSharp, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Commence covers Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

FreeAgent CRM focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

"We are a large Real Estate firm and use Commence CRM for our business. It has been an excellent tool with good functionality that is not over designed. Very good filtering tools to get at data. Customization is a breeze and the speed in which the pr...oduct operates is great. Cost per user is very affordable and customer support has been excellent. We have not used any software that has matched its usefulness. " - Paul Elias

"Having our entire team collaborate on a project is critical for us. FreeAgent helps us align and coordinate so that we can be more than the sum of our parts. " - KJ Street Consulting

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Commence

Focus area

Commence is better than FreeAgent CRM for

Software Failure Risk

  • low

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

About

Customer Relationship Management (CRM) Software

CRM and Work Management

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

69

35

Total Goals
(we found evidences for)

15

11

Top Processes

Evidences indicate better relative satisfaction


generation of new leads


campaign management

campaign analytics


contact list management


engagement management

engaging and following up


social media management

social media analytics


opportunity management



sales document management

proposal & quote management

contract management


relationship management


helpdesk management



workflow management



customer feedback management

measuring customer satisfaction


loyalty management

customise loyalty program

identify target customers


knowledge management


lead qualification



products & pricelist management



communication management

sending & publishing communications

tracking & monitoring communications


pipeline management


segmentation and targeting


sales call management

meeting management


calendar management




conversion management


training & onboarding


lifetime value management


competitive intelligence


customer case management



personalized marketing


account management



follower management



social media marketing



business development




sales review & feedback


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more
  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting