Comparison Summary
This comparison report of Commence vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 5055 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Commence and BUSINESSNEXT (formerly CRMNEXT)
Commence, BUSINESSNEXT (formerly CRMNEXT), workbooks.com, MarketSharp, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Commence covers Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.
BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
"Commence has been instrumental in keeping us organized. The ability to log calls and meetings, schedule appointments and filter by numbers and cities while on the road enables us to store and retrieve useful contact information as needed. The Commen...ce representatives are always helpful, knowledgeable and willing to spend the extra time to assist us. " - Audrey Taylor
"We partnered with CRMNEXT for its proven implementations in banking, out-of-box functional capabilities, and strong integration capabilities. Their deep insights and intuitive digital solutions have paved the way for us to become the preferred finan...cial solutions partner. We have successfully simplified the entire banking experience, mapped the exact customer requirements, and optimized customer service turnaround time greatly. Working as one team, we look forward to scripting a great success story of our digital transformation and driving tangible business impact for our customers. " - Avinash Raghavendra
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Commence
Focus area
Commence is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Commence for
Software Failure Risk
About
Customer Relationship Management (CRM) Software
The #1 CRM For Banking And Insurance
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
69
24
Total Goals
(we found evidences for)
15
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve stakeholder relations
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Improve efficiency
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Launch new products
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Scale best practices
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Build brand awareness
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Improve brand engagement
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Improve ROI
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Improve consistency
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Grow market share
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Increase customer life time value
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Enter new markets internationally or locally
- See 12 more
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
