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CiviCRM vs ClientLook: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CiviCRM vs. ClientLook is based on a specific set of business needs and context. The comparison uses 2636 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CiviCRM and ClientLook

CiviCRM, ClientLook, Giveffect, Blackbaud CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CiviCRM covers Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

ClientLook focuses on Communication Management with E-Mail, Contact List Management with E-Mail, Collaboration, Engagement Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CiviCRM

Focus area

CiviCRM is better than ClientLook for

Software Failure Risk

  • medium

logo ClientLook

Focus area

Software Failure Risk

  • low

About

Open source CRM software for nonprofits

Commercial real estate CRM

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

49

50

Total Goals
(we found evidences for)

4

9

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


communication management

sending & publishing communications


membership management



engagement management

engaging and following up


relationship management


customer case management


workflow management


training & onboarding


campaign management

campaign monitoring


helpdesk management


sales document management

proposal & quote management

contract management



community building


content management





courses & assessment

create learning path


sales call management

meeting management


subscription management


advocacy management



social media management


generation of new leads




pipeline management


trade show marketing



rating and review management



promotion management


discount management


database marketing


follower management


Top Goals

Goals Achieved

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more
  • Acquire customers

  • Scale best practices

  • Improve internal communications

  • Grow market share

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Manage risk

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • mobile app

  • trade shows

  • events

  • website

  • user generated content

  • blogs

  • social media

  • video

  • newsletter

  • on premises

  • See 11 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • mobile app

  • trade shows

  • events

  • website

  • user generated content

  • blogs

  • social media

  • video

  • newsletter

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

high

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting