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Compare Chatra vs REVE Chat

Comparison Summary

For Chatra vs REVE Chat comparison, Our AI algorithm looked at 2061 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Chatra and REVE Chat to solve their respective business needs.

Pros and cons of Chatra and REVE Chat

Chatra is more suited to businesses that require Engagement Management with Website and Communication Management with E-Mail where as REVE Chat is focused towards Engagement Management with Chat and Generation Of New Leads with Chat .

Both Chatra and REVE Chat are Live Chat software, peers recommend Chatra for sending & publishing communications and contact list management where as REVE Chat is more known for generation of new leads and engaging and following up .

logo Chatra

Focus area

Chatra is better than REVE Chat for

Software Failure Risk

  • low

logo REVE Chat

Focus area

REVE Chat is better than Chatra for

Software Failure Risk

  • low

About

Chatra | Chatra live chat software

Live Chat Features | REVE Chat

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

31

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


contact list management


customer feedback management

measuring customer satisfaction

measuring net promoter score


workflow management



rating and review management


advocacy management


conversion management


training & onboarding


lifetime value management


generation of new leads


social media analytics


social media management

social media analytics



sales call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Improve digital and social presence

  • Improve internal communications

  • See 4 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • See 3 more

Top Channels

Channels Used

  • chat

  • video

  • social media

  • website

  • mobile

  • mobile app

  • phone calls

  • Facebook

  • omnichannel

  • support groups

  • display advertisement

  • Skype

  • e-mail

  • promotions

  • Facebook page

  • See 12 more
  • chat

  • video

  • social media

  • website

  • mobile

  • mobile app

  • phone calls

  • Facebook

  • omnichannel

  • support groups

  • display advertisement

  • Skype

  • e-mail

  • promotions

  • Facebook page

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting